1. Purpose of the Ambassador Program
The LIFE® BY TDC Ambassador Program aims to allow selected partners to promote LIFE® BY TDC products to their audience, while fully respecting the brand’s image, values, and premium positioning.
Joining the program implies full and unconditional acceptance of these Terms and Conditions.
2. Brand Image and Positioning
LIFE® BY TDC is an ultra-premium brand, based on :
- high quality standards,
- scientific rigor,
- visual elegance,
- responsible, ethical, and measured communication.
The ambassador agrees to scrupulously respect this brand universe in all communications, whether public or private.
3. Use of Provided Visuals, Content, and Materials
3.1 Authorized Content
The ambassador is only authorized to use visuals, videos, texts, logos, graphic elements, and communication materials provided or expressly approved by LIFE® BY TDC.
3.2 Strict Prohibitions
Unless prior written consent from LIFE® BY TDC is obtained, it is strictly prohibited to :
- modify visuals (filters, colors, cropping, editing, adding unapproved text),
- create unofficial visuals or materials from the brand’s packaging, logo, or universe,
- alter the typography, colors, logo, or visual identity of LIFE® BY TDC,
- use LIFE® BY TDC content in a degrading, vulgar, or context incompatible with the brand’s premium positioning.
4. Communication and Public Speaking
4.1 Tone and Messaging
The ambassador agrees to communicate in a manner that is :
- professional,
- respectful,
- consistent with LIFE® BY TDC values,
- non-alarming,
- non-sensationalist.
4.2 Formal Prohibitions
The ambassador is strictly prohibited from :
- making medical or therapeutic claims,
- promising guaranteed results,
- presenting LIFE® BY TDC products as medicines,
- making misleading, exaggerated, or non-compliant statements,
- comparing LIFE® BY TDC to other brands in a denigrating manner.
5. Brand Protection and Reputation
The ambassador must refrain from any action that could directly or indirectly harm the reputation, image, or interests of LIFE® BY TDC, including :
- defamatory or controversial statements,
- associating the brand with sensitive or controversial topics,
- content that violates laws, ethics, or public decency.
LIFE® BY TDC reserves the right to request immediate removal of any content deemed harmful, without public justification.
6. Moral Exclusivity and Brand Coherence
Unless otherwise agreed in writing :
- the ambassador agrees not to simultaneously promote direct competing products,
- not to associate LIFE® BY TDC with brands or products incompatible with its premium positioning.
7. Financial Terms and Commissions
- Commissions are calculated exclusively on the pre-tax amount actually received by LIFE® BY TDC, excluding VAT, shipping fees, and discounts.
- Cancelled, refunded, or disputed sales do not generate any commission.
- LIFE® BY TDC reserves the right to suspend or cancel commission payments in case of non-compliance with these Terms and Conditions.
8. Specific Terms for Sales via Affiliate Link
Exclusion of the “Satisfaction or Refund” Guarantee
Within the LIFE® BY TDC Ambassador Program, sales made via an affiliate link or ambassador code are subject to specific conditions.
Given :
- the delay in paying commissions to ambassadors,
- and the existence of a “satisfaction or refund” period of up to three (3) months,
The “satisfaction or refund” guarantee does not apply to orders made via an affiliate link or ambassador code.
This exclusion is justified by the technical, accounting, and operational impossibility of reconciling commission payments with refund requests made afterward.
The customer is informed of this specific condition at the time of purchase when using an affiliate link or ambassador code.
9. Ambassador Status
The ambassador acts independently, without subordination, and cannot commit LIFE® BY TDC in any way.
The Ambassador Program does not constitute an employment contract, a franchise, or a commercial mandate.
10. Suspension and Termination
LIFE® BY TDC reserves the right to suspend or terminate access to the Ambassador Program without notice or compensation in case of :
- non-compliance with these Terms and Conditions,
- harm to the brand’s image or reputation,
- behavior deemed incompatible with the values and positioning of LIFE® BY TDC.
11. Intellectual Property
All elements related to LIFE® BY TDC (brand, logo, visuals, texts, packaging, concepts, visual identity) are protected and remain the exclusive property of LIFE® BY TDC.
No intellectual property rights are transferred to the ambassador.
12. Applicable Law
These Terms and Conditions are governed by French law. Any dispute regarding their interpretation or execution falls under the exclusive jurisdiction of the competent courts.